I just experienced possibly the best customer service of all the time since 2017. Fast response, good advice, reasonable price, good machine. Specially to Ms. Yan and Pauline, both of them are very helpful and kind!

Firstly, would like to thank Docu Connex for the support rendered all these years. I must specially thank the Account Manager for her responsiveness towards our request, and she has never failed us with her excellent service and professionalism. I’ll definitely recommend for future businesses.

Got 2 copier machines from Docu Connex Pte Ltd. Very happy with the Account Manager’s prompt assistance and professionalism when I called to address some issues.

The Account Manager who took care of us has proven her commitment to meeting each customer’s specific needs. Her follow up is very prompt. She sells without being pushy, as a customer it’s very irritating when a sales person is pushy and naggy. She listens to her customer’s query with a smile and then provide a valid solution to their question. Thumbs up, Yan! Ryan (the Technician) deserves a compliment from us because he’s very attentive and friendly! Hui Ting, the Accountant is very prompt in replying emails when I wish to check something relating to our bills. Overall, we are very satisfied with Yan/Hui Ting/Ryan’s performance!

Since the start of my business, I am truly lucky to have Docu Connex handling my photocopier requirements. While I have no clue as to how to start procuring in this function, the Account Manager who serviced me was very patient in answering my questions and I must say some questions by me were amateur-ish. The deal and delivery of the machine and the set up was seamless and when we shifted from the temporary office to the permanent one, without even me asking, they arranged for the Technician to be on site during the shift so that the configuration will be done immediately without delay on our operations.

Very helpful and friendly. Highly recommended.